How it works

  FAQs

  

  1. Who is e-Courier?
  2. Why should I use e-Courier?
  3. What kind of shipping options can I find on e-Courier?
  4. Is my package insured?
  5. Is the information I provide on e-Courier private and secure?
  6. How do I contact e-Courier?

Who is e-Courier?
e-Courier provides on line access to package delivery services, including local, same day, and after hours delivery. e-Courier�s vast database of shipping schedules and rates allows everyone to compare rates and services among a full range of carriers including local express delivery companies and major overnight carriers. This comprehensive service makes it easy to price, ship, track and manage all of your shipments from a single Internet site. For more information, visit the How It Works page.

Why should I use e-Courier?
Our goal is to make your life simple. Well, at least as it relates to shipping, anyway. From our one site you�ll be able to:

  • Quickly and easily compare a complete range of shipping rates and carriers, choose the one that�s right for you, and send your package on its way.
  • Find solutions for your special requirements � say you need to get something across town in an hour or across the country today � we can help you out.
  • Track and manage all of your shipments, even if you didn�t ship them from our site.
  • Customize e-Courier to reflect your personal preferences.
  • View real-time delivery status and performance statistics for e-Courier partner carriers.

What kind of shipping options can I find on e-Courier?
We strive to provide you with the broadest array of shipping options possible, including: Same day delivery � After hours delivery � Next Flight Out delivery � Next day delivery � Second day delivery � Ground delivery � Custom delivery

Is my package insured?
Yes, just like other national package and express delivery services, your package is insured by the e-Courier delivery company partner, generally up to $50, from the time it is picked up to the time it is dropped off. You can increase the value of this coverage by stating a declared value when you place the order.

Is the information I provide on e-Courier private and secure?
Yes. We take your privacy very seriously and take several measures to ensure the security of your information. First, every e-Courier user must log on to the site with a unique user name and password to access any private information. Furthermore, all information relating to addresses, shipping history, etc., that is transferred over the Internet is encrypted using a 40-bit Secure Socket Layer (SSL) connection. Finally, e-Courier adheres to a strict privacy policy developed by Trust-e, an independent, non-profit organization established to ensure Internet privacy. For more information, see e-Courier�s Privacy Policy.

How do I contact e-Courier?  Just click here.

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